These Terms and Conditions (“Terms”) govern the recruiting services provided by Talent Harbor Solutions LLC (“Talent Harbor,” “we,” “us,” or “our”) to the client accepting these Terms (“you” or “your”).

1. SERVICES

1.1 Recruiting as a Service (RaaS)

Talent Harbor provides expert recruiting services on a flat monthly fee basis, including but not limited to:

• Candidate sourcing and screening
• Interview coordination and candidate assessment
• Market research and compensation analysis
• Recruiting strategy and consultation
• Candidate pipeline management

1.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to active clients.

2. PAYMENT TERMS

2.1 Billing and Payment

• Monthly Fees: Services are billed monthly in advance on your monthly anniversary date
• Automatic Billing: Payment will be automatically processed using your designated payment method
• Currency: All fees are billed and payable in U.S. dollars
• Payment Methods: We accept major credit cards and ACH transfers as specified during checkout

2.2 Late Payments

If payment is not received within ten (10) days of the due date, a late fee of 1.5% of the outstanding balance will be applied monthly until payment is received in full.

2.3 Service Suspension

We reserve the right to pause or suspend services for accounts with overdue payments until all outstanding amounts are paid.

2.4 No Refunds

All payments are final and non-refundable. If you cancel your services mid-month, no prorated refunds will be provided. Instead, any unused portion will be applied as credits toward future services if you choose to resume within twelve (12) months of cancellation.

3. CANCELLATION AND TERMINATION

3.1 Cancellation by Client

You may cancel your services at any time by providing written notice through your account dashboard or by email to info@talentharbor.com. You may also request cancellation by calling 667-293-9543; phone requests will be confirmed in writing before taking effect. Cancellation is effective at the end of your current billing period.

3.2 Termination by Talent Harbor

We may terminate your account and access to services immediately if you:

• Breach these Terms
• Provide false or misleading information
• Engage in fraudulent or illegal activities
• Fail to pay fees when due (after reasonable notice and opportunity to cure)

3.3 Effect of Termination

Upon termination, your access to services will cease, but these Terms will survive with respect to any outstanding obligations, intellectual property rights, and liability limitations. Termination also ends your ability to initiate new requests under the Placement Guarantee in Section 8, except for requests properly submitted before the termination date.

4. INTELLECTUAL PROPERTY

4.1 Client Ownership

You retain ownership of all job descriptions, company information, and other materials you provide to us. Any work product we create specifically for your recruiting needs becomes your property upon creation.

4.2 Talent Harbor Property

We retain all rights to our proprietary methods, processes, software, databases, and general recruiting expertise. You may not reverse engineer, copy, or redistribute our proprietary tools or methods.

4.3 Candidate Information

Information about candidates sourced specifically for your roles becomes your property. We retain the right to maintain general candidate records for our ongoing recruiting operations, but we will not share your company-specific submission history, feedback, or role details with other clients.

5. CONFIDENTIALITY

5.1 Mutual Confidentiality

Both parties acknowledge they may access confidential information. We agree to maintain the confidentiality of your business information, job requirements, and internal processes. You agree to maintain the confidentiality of our recruiting methods and processes.

5.2 Exceptions

Confidentiality obligations do not apply to information that is:

• Already publicly available
• Independently developed without use of confidential information
• Required to be disclosed by law or court order (with prompt notice)

6. NON-SOLICITATION

6.1 Talent Harbor Personnel

During your engagement with us and for twelve (12) months thereafter, you agree not to directly or indirectly solicit, recruit, or hire any Talent Harbor employees or contractors involved in providing services to you.

7. DATA PRIVACY AND SECURITY

7.1 Data Collection

We collect and process personal and business information necessary to provide our services, including candidate data, company information, and usage analytics.

7.2 Data Use

We use your data solely to provide services, improve our platform, and communicate with you about your account. We do not sell or share your data with third parties except as necessary to provide services or as required by law.

7.3 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7.4 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. PLACEMENT GUARANTEE

Talent Harbor stands behind candidates placed under an active Recruiting as a Service engagement with the following guarantee.

8.1 Guarantee Period

The guarantee period is six (6) months from the candidate’s start date with your organization.

8.2 Role Integrity Requirement

The guarantee remains valid only if the following aspects of the role remain unchanged from the original placement throughout the guarantee period:

• Job title
• Job description and core responsibilities
• Compensation
• Work location

A material change to any of these will void the guarantee for that placement.

8.3 Feedback and CSM Process

To initiate a replacement search, you must provide objective, documented feedback regarding the candidate’s performance or departure through your Customer Success Manager (CSM).

8.4 Replacement Search Timeline

You must notify us and initiate the replacement search within two (2) weeks (14 calendar days) of the candidate’s termination or resignation date. Requests submitted after this window are not eligible under the guarantee.

8.5 Search Duration and Fees

The replacement search runs for ninety (90) days from initiation. If the role remains unfilled at the end of that period, standard fees for continued search work apply as set out in your service agreement or the fee schedule then in effect.

8.6 Number of Replacements

This guarantee entitles you to one (1) replacement candidate per role. It does not apply to any candidate placed as a replacement under this guarantee, and it does not restart or extend the guarantee period.

8.7 Guarantee Conditions and Exclusions

The Placement Guarantee is subject to the following conditions:

• It applies only to candidates placed under an active Recruiting as a Service engagement.
• Your account must be current on all fees due under Section 2 at the time a replacement is requested; the guarantee is suspended for any period your account is in arrears.
• The guarantee does not apply where the candidate’s departure results from role elimination, restructuring, layoff, reduction in force, or other business decision on your part unrelated to the candidate’s performance or fit.
• The guarantee does not apply where the candidate departs due to your failure to meet agreed compensation, onboarding, or working-condition commitments made to the candidate.
• This guarantee is our sole and exclusive remedy for a placement that does not work out, and is provided in place of any refund, credit, or other compensation relating to the original placement.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

9.1 Service Disclaimers

Except as expressly provided in the Placement Guarantee (Section 8):

• Services are provided “as is” without warranties of any kind
• We do not guarantee specific hiring outcomes or candidate quality
• We are not responsible for employment decisions made by you
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose

9.2 Limitation of Liability

Our total liability to you for all claims arising from these Terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim. We shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Actions or omissions of candidates or third parties
• Service interruptions or technical issues beyond our control

This limitation does not apply to either party’s breach of its confidentiality obligations under Section 5, infringement of the other party’s intellectual property rights, or damages arising from a party’s gross negligence or willful misconduct.

9.3 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your employment decisions or relationship with candidates
• Your breach of these Terms
• Your violation of applicable laws or third-party rights

10. COMPLIANCE WITH LAWS

10.1 Employment Laws

You are solely responsible for compliance with all applicable employment laws, including but not limited to equal opportunity, wage and hour, and workplace safety requirements.

10.2 Immigration and Work Authorization

You are responsible for verifying work authorization and compliance with immigration laws for any candidates you hire.

10.3 Professional Licensing

You are responsible for ensuring candidates meet any professional licensing or certification requirements for positions in your organization.

11. DISPUTE RESOLUTION

11.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good faith resolution of disputes through direct negotiation.

11.2 Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.

11.3 Jurisdiction and Venue

Any legal action related to these Terms must be brought in the state or federal courts located in Anne Arundel County, Maryland, and you consent to the jurisdiction of such courts.

11.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

12. GENERAL PROVISIONS

12.1 Relationship of the Parties

Talent Harbor is an independent contractor to you, and nothing in these Terms creates an employment, joint venture, partnership, or agency relationship between the parties. Talent Harbor does not employ candidates placed with you, and you are solely responsible for the employment relationship, including all obligations described in Section 10.

12.2 Term of Agreement

These Terms take effect when you first accept them or begin using our services, whichever comes first, and continue on a month-to-month basis until terminated in accordance with Section 3.

12.3 Entire Agreement

These Terms, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between the parties and supersede all prior understandings.

12.4 Amendments

We may update these Terms from time to time. Material changes will be communicated via email or prominent website notice at least thirty (30) days before taking effect. Your continued use of the services after the effective date of an update constitutes acceptance of the updated Terms.

12.5 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

12.6 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights to any affiliate or successor entity.

12.7 Force Majeure

Neither party will be liable for delays or failures due to causes beyond their reasonable control, including natural disasters, government actions, or technical failures.

12.8 Survival

Provisions relating to intellectual property, confidentiality, payment obligations, liability limitations, and dispute resolution will survive termination of these Terms. Placement Guarantee obligations under Section 8 survive termination solely with respect to requests properly submitted before the termination date.

13. CONTACT INFORMATION

For questions about these Terms or our services, contact us at:

Talent Harbor Solutions LLC

300 Delaware Ave

Ste 210-535

Wilmington, DE 19801

Email: info@talentharbor.com

Phone: 667-293-9543

 

By clicking “I Accept” or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Last Updated: July 15, 2026